Privacy Policy Terra Data Centers LLC

Effective Date: March 31, 2025

Last Updated: March 31, 2025

At Terra Data Centers LLC ("Terra," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, or interact with us (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect We may collect the following types of information:

1.1 Personal Information Contact Information: Name, email address, phone number, mailing address, or other details you provide when registering for an account, contacting us, or signing up for Services. Billing Information: Payment details (e.g., credit card numbers, billing address) when you purchase Services. Account Information: Login credentials and preferences associated with your account.

1.2 Non-Personal Information Usage Data: Information about how you interact with our Services, such as IP address, browser type, device information, pages visited, and time spent on our website. Technical Data: Server logs, cookies, and similar technologies that help us monitor and improve our Services.

1.3 User Content Any data, files, or content you upload, store, or process through our Services (e.g., data hosted in our data centers or cloud solutions).

2. How We Collect Information We collect information: Directly from You: When you provide it through forms, account creation, or communications with us. Automatically: Through cookies, web beacons, and analytics tools when you use our website or Services. From Third Parties: Such as payment processors or business partners, when applicable.

3. How We Use Your Information We use your information to: Provide, maintain, and improve our Services. Process payments and fulfill orders. Communicate with you, including responding to inquiries and sending service-related notices. Monitor and analyze usage trends to enhance user experience. Protect the security and integrity of our Services. Comply with legal obligations or enforce our rights.

4. How We Share Your Information We do not sell your personal information. We may share it in the following circumstances: Service Providers: With trusted third parties (e.g., payment processors, IT support) who assist us in delivering the Services, under strict confidentiality agreements. Legal Requirements: When required by law, court order, or government authority. Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction. With Your Consent: When you explicitly agree to the sharing of your information.

5. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings, though disabling cookies may affect the functionality of our Services.

6. Data Security We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights Depending on your location, you may have certain rights regarding your personal information, such as: Access: Request a copy of the information we hold about you. Correction: Update or correct inaccurate information. Deletion: Request the removal of your personal information, subject to legal or contractual obligations. Opt-Out: Unsubscribe from marketing communications by following the instructions in our emails. To exercise these rights, contact us at privacy@terradatacenters.com. We will respond within a reasonable timeframe, as required by law.

8. Data Retention We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. User Content stored through our Services will be retained according to the terms of your Service Agreement.

9. International Data Transfers If you are located outside the United States, be aware that your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. We take steps to ensure such transfers comply with applicable data protection laws.

10. Third-Party Links Our Services may contain links to third-party websites or services not operated by Terra. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Children’s Privacy Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or through other reasonable means. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.

13. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: Terra Data Centers LLC, Email: privacy@terradatacenters.com